Return Policy

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it and it must be returned within 14 days of your purchase. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

• • Any item that is returned more than 14 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There will be a 3% return fee deducted from the original amount. For example, if the purchase price was $100, you will receive $97. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

Exchanges are not offered on returns.

Shipping returns

To return your product, you should mail your product to the address on your product box, or contact us for a return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Shipping insurance must be obtained on returned items. You may want to consider using a service that offers shipment tracking.

We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.